Have questions about our fragrances, custom orders, or anything else? We're here to help!
Monday - Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
(416) 555-0123
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Please note that customs fees may apply depending on your country's regulations.
Absolutely! We offer a Discovery Set that includes samples of our signature fragrances. You can also visit our boutique in Toronto for a personalized fragrance consultation.
We accept returns of unopened products within 30 days of purchase. Please contact our customer service team to initiate a return. Note that personalized or custom fragrances cannot be returned.
No, Deion Chiac is proudly cruelty-free. We do not test our products on animals, nor do we work with suppliers who conduct animal testing.
Yes, we offer bespoke fragrance creation services. Please contact us directly to discuss your custom perfume project and to schedule a consultation with one of our master perfumers.
When stored properly (away from direct sunlight and heat), our perfumes typically maintain their quality for 2-3 years after opening. For optimal fragrance preservation, please see our perfume storage guide.